Cancellation and Refund Policy for Course Purchases

 Cancellation and Refund Policy for Course Purchases

                                                

Thank you for choosing Jhar Pathshala for your educational needs. We want to ensure your satisfaction with the courses you purchase from our platform. Please read our Cancellation and Refund Policy carefully to understand your rights and responsibilities.

1. Cancellation of Course Purchases

   a. You have the right to cancel your course purchase within a specified period from the date of purchase, as determined by our policy or applicable laws in your jurisdiction.

   b. To request a cancellation, please contact our customer support team using the contact information provided in the "Help and Support" section of the app or website.

   c. Cancellation requests received within the specified cancellation period will be processed as per our refund policy outlined below.

   d. Please note that once the cancellation period has expired, course purchases are generally non-refundable, unless otherwise stated in this policy or required by applicable laws.

2. Refund Policy

   a. Refunds are generally processed in accordance with the following conditions:

      - If a cancellation request is made within the specified cancellation period, you may be eligible for a full or partial refund, depending on the specific circumstances and policies associated with the course.

      - If a course is materially different from its description or does not meet reasonable expectations, you may be eligible for a full or partial refund.

   b. To initiate a refund request, please contact our customer support team using the provided contact information. Provide all relevant details, including your order information and the reason for your refund request.

   c. Refunds, if approved, will be issued using the same payment method used for the original purchase.

   d. Refunds are typically processed within a reasonable timeframe, but the exact timing may vary depending on the payment provider and other factors.

3. Exceptions to Refunds

   a. Certain courses or promotional offers may be explicitly marked as non-refundable. In such cases, refunds will not be provided unless required by applicable laws.

   b. If you have completed a substantial portion of the course or have obtained a certificate of completion, refunds may not be granted.

4. Modifications and Cancellations by Jhar Pathshala

   a. Jhar Pathshala reserves the right to modify, suspend, or discontinue any course or service at any time without prior notice.

   b. In the event that we cancel a course you have purchased, you will be eligible for a full refund unless alternative arrangements are mutually agreed upon.

5. Contact Us

   If you have any questions or concerns regarding our Cancellation and Refund Policy for course purchases, please reach out to our customer support team using the contact information provided in the "Help and Support" section of the app or website.

Please note that this policy applies specifically to course purchases and may differ from our general refund policy for other products or services. Any changes or updates to this policy will be effective upon posting on our website or app.

By purchasing courses from Jhar Pathshala, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy.